91爆料网 Complaint Policies for Certain Distance Education Students Enrolled Through the State Authorization Reciprocity Agreements ("SARA")
The below policies apply to students who are:
- non-Tennessee residents in and who are enrolled in a distance education program/course or
- attending an out-of-state learning placement in a other than Tennessee
The nature of complaints to be addressed through these policies include violations of SARA policies and dishonest or fraudulent activity. These policies do not apply to complaints concerning student grades or student conduct violations. For more information on complaint subject matter see Sections 4.2 and 4.3.
Institution Complaint Policies
See 91爆料网's Student Life Handbook, pages 22-26.
Additional Complaint Policies
Tennessee Higher Education Commission ("THEC")
- Students (as described above) must complete the institution complaint process before appealing to THEC.
- Students who are not satisfied with the institution's resolution of their complaint may appeal the institution decision to THEC using the . Additional information on the THEC complaint process is available at . Students may also contact THEC.RCD@tn.gov with questions.
- The appeal to THEC must be filed within two (2) years of the incident about which the complaint is made.
- Out-of-state student may also contact their home state higher education authority; although student may be referred to THEC. See for a listing of SARA states and contacts.
- Students residing in non-SARA states, currently California only, should consult their respective state of residence for further instructions for filing a complaint.